Service Impact: Outage Impact Period: Up to 2 Hours
We'll be carrying out planned maintenance on our Team Valley network equipment overnight to improve the stability of our services. Customers in Team Valley will experience several drops in connection as the work takes place.
Service will come back automatically, so there's nothing you need to do. If you have any problems after the window, please power cycle your equipment and contact our support team on 0333 344 8088 or support@wildcard.net.uk if issues persist.
Posted Oct 09, 2026 - 09:33 BST
This scheduled maintenance affects: Broadband Services (Fibreconnect Full-Fibre) and Wildcard Local Fibre Network (Gateshead).