All Systems Operational
Wildcard Core Network
Operational
Upstream Internet Connectivity
Operational
Broadband Services
Operational
Fibreconnect Full-Fibre
Operational
Other Broadband Services (ADSL/FTTC/FTTP)
Operational
LiveWave Wireless
Operational
Wildcard Local Fibre Network
Operational
Newcastle
Operational
North Tyneside
Operational
Gateshead
Operational
Datacentres
Operational
Equinix LD8
Operational
Equinix MA1
Operational
Reliance House
Operational
Interconnects
Operational
Ethernet Services
Operational
Broadband Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance: Team Valley Network Maintenance Oct 24, 2026 00:00-02:00 BST
Service Impact: Outage
Impact Period: Up to 2 Hours
We'll be carrying out planned maintenance on our Team Valley network equipment overnight to improve the stability of our services. Customers in Team Valley will experience several drops in connection as the work takes place.
Service will come back automatically, so there's nothing you need to do. If you have any problems after the window, please power cycle your equipment and contact our support team on 0333 344 8088 or support@wildcard.net.uk if issues persist.
Posted on Oct 09, 2026 - 09:33 BST
Impact Period: Up to 2 Hours
We'll be carrying out planned maintenance on our Team Valley network equipment overnight to improve the stability of our services. Customers in Team Valley will experience several drops in connection as the work takes place.
Service will come back automatically, so there's nothing you need to do. If you have any problems after the window, please power cycle your equipment and contact our support team on 0333 344 8088 or support@wildcard.net.uk if issues persist.
Posted on Oct 09, 2026 - 09:33 BST